WiseCall - Internal Reporting Structures and Call Centres

WiseCall - Internal Reporting Through Technologically Advanced Call Centres

Call Centres are Operated by Multilingual Call Takers, Legal, Health and Professional Advisors in both South Africa and Europe

WiseCall services Multiple Environments; Businesses, Organisations, Schools, Universities or Learning Institutions



WiseCall is a modern company that focuses on specific assistance to its clients to facilitate all their internal reporting structures through technologically advanced call centres operated by multilingual call takers, legal, health and professional advisors in both South Africa and Europe. WiseCall service offerings, namely Safe-T-Call, CrimeLine and YourCall have been specifically developed to facilitate the reporting of crime, security and safety-related issues in multiple environments be it businesses, organisations operating in different fields of work, schools, universities or learning institutions. Problem areas such as lack of safety at work, internal crime, fraud, sexual harassment, bullying, mobbing, violence, drug or alcohol abuse, discrimination, intimidation and many more workplace and safety, health, environment-related issues can be reported in a totally anonymous manner through the safe whistle blowing or tip-off reporting mechanisms offered by WiseCall where the identity of the informer is protected at all times.

WiseCall service offering also extends to the field of travel assistance, safety and security. Its specialised service, South Africa Assist, is specifically designed to cater for foreign visitors, international travellers and expatriate personnel working in South Africa. By accessing South Africa Assist dedicated service line, travellers will be just a phone call away from receiving 24/7 emergency medical assistance and advice, ambulance transfers to private clinics and hospitals, security and police response, as well as safety, security and legal advice during their stay in South Africa.

WiseCall services are provided to facilitate existing legislation such as the Occupational Health and Safety Act, Protected Disclosure Act, Kings Reports on Corporate Governance, Financial Intelligence Centre Act (FICA), Prevention and Combating of Corrupt Activities Act, etc.

Since this is our core business in which we have been specializing for the past 10 years, you can be assured that with the support of WiseCall’s state of the art control centres and its team of professional assistants, this complexed and necessary part of your business will be taken care of, so that you can focus on yours…

Safe-T-Call - Reporting Structure of all Health, Safety and Environmental Related Aspects

Reporting structure of all Health, Safety and Environmental related aspects with the purpose of early detection and introducing preventative / remedial actions to ensure a continued safe workplace and a positive ‘green’ environment without risk to the client and providing accurate data for analysis in assisting with planning and budgetary requirements.
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CrimeLine - Anonymous Reporting Structure on Behalf of the Client in Assuring Complete Anonymity to its Employees

An anonymous reporting structure on behalf of the client in assuring complete anonymity to its employees and adhering to the necessary auditing and legal requirements set for the corporate world. The reporting structure provides a user friendly system for employees to report any wrongdoing at the workplace by their peers or management as described in the ambit of Corporate Governance. Read more...

YourCall - Revolutionary Well-Being, Health and Safety Support System Designed To Offer Through Your Learning Institution

In today’s society, learning institutions are tackling new and more complicated issues every day. As part of their growing in a rapidly changing society, learners are becoming increasingly exposed to risks and threats to their well-being, regrettably also in their learning environment.

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South Africa Assist - Travel Assistance, Medical Emergency Support and Advice, Road Side Assistance, Security Emergencies, Personal Risk Reduction Advice and Professional Consultation

A personalized assistance programme designed to cater for all travellers’ needs whilst visiting South Africa for leisure or business. The services include: travel assistance, medical emergency support and advice, road side assistance, security emergencies, personal risk reduction advice and professional consultation.
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